Delivery Information

We will provide a formal, written price quotation confirming an informal verbal or emailed price. This can be communicated by email, fax, or postal mail. Due to the nature of our business, all equipment quoted is subject to availability and/or prior sale.

SANGSUN also works with customers who have medical equipment available for trade-in. Ask your SANGSUN sales representative about this option.

When you are ready to order, please contact us to confirm current prices, payment arrangement, availability, and delivery time of your medical equipment or accessories. Whenever possible, we request a hard copy purchase order to ensure that your order is processed properly.

Terms & Conditions

This warranty is given in place of all other warranties, expressed or implied. No statement or claim about the product by an employee, agent, or dealer of SANGSUN shall constitute a warranty by SANGSUN or give rise to any liability or obligation of SANGSUN.

SANGSUN, Inc. warranties its equipment to be free of defects in materials and workmanship under normal use and with appropriate maintenance. Length of warranty varies from product to product, please ask your SANGSUN representative for specific warranty coverage. For plastics, rubber or other expendable items, SANGSUN warrants only that such parts will be free of defects in materials and workmanship at the time of purchase.

We will repair or replace any defective item or parts covered under the warranty that are returned to us within the warranty period. The following information is required: RMA number (call SANGSUN to obtain), a letter stating the problem, serial number, and copy of invoice or, in lieu of invoice, the purchaser's name, date of purchase, phone number and address.

Equipment that has been damaged is excluded from this warranty and will be repaired for a fee. Please contact your freight company to submit any claims for shipping damage.

Please do not have your equipment repaired by a third party without prior written authorization. Doing so may void your original warranty.

Return Policy

A Customer Service Representative must authorize all returns and issue an RMA number (Return Merchandise Authorization). The following information should be available:

• Reason for return
• Product model number and quantity
• Customer name and copy of sales order or invoice

Privacy Policy

We are committed to protecting your privacy. Any personal information provided to SANGSUN, Inc. will not be sold nor given to any third party.

Information We Collect

We collect information you supply, such as your name, email address, telephone number, and credit card. We encrypt sensitive information.

We use information collected from cookies and other technologies, such as pixel tags, to help us measure traffic and usage. This allows us to automatically collect and store certain information, including details of how you used our site, such as browser type, browser language, your search queries, the date and time of your request and referral URL, and telephone log information like your phone number, time and date of calls, duration of calls.

How We Use This Information

We may use this information for promotional emails or remarketing ads. We will give you the chance to refuse (or unsubscribe from) any marketing email from us in the future.

We also use collected information for remarketing advertisements, to serve ads across the Internet based on past visits to our website. Our ad content will not imply knowledge of personally identifiable or sensitive information.

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